This includes expanding our local support teams and self-service options, so you can continue providing focused patient care with limited work disruptions. (Read More)
CIO Corner: Transforming IT Service Operations
Focusing on you is at the heart of our IT Service Transformation. Since last year, we've been improving IT service delivery to better support you, our customers.
Epic Hyperdrive is a new and improved way to access and use Epic. It’s a specialized web browser used exclusively to access a web-based version of Epic. While it should enhance productivity and enrich patient care, how you access Epic won’t change. (Read More)
What’s the Hype About Epic Hyperdrive?
We continue to make Epic even better, to make it easier for you and better for our patients. In fact, we’re putting it into hyperdrive — Epic Hyperdrive, that is.
Powered by artificial intelligence (AI), it’s called ambient listening, and it’s transforming the way we collect our patients’ medical information. (Read More)
Ambient Listening Transforms the Voice of Our Patients
Houston Methodist is piloting a new technology that can take a patient’s voice and transcribe it into a physician’s note in Epic.
Through itsupport.houstonmethodist.org, you can submit and track tickets, share technology ideas and find IT self-help articles to troubleshoot on your own. You'll also access IT news, announcements, downtime updates and more. (Read More)
New Self-Service Options to Better Support You – Introducing ServiceNow
IT Support at your fingertips is coming to Houston Methodist with the launch of a new state-of-the art platform in April.
Learn more about how the BioIntelliSense BioButton is revolutionizing how we deliver patient care, anticipate their needs and better support our staff. (Read More)
BioButtons Make Breakthroughs in Supporting Care Teams
A small, plastic sensor about the size of a quarter is changing the way Houston Methodist routinely collects patient vitals data.
Let’s take a look back at a 2023 year in review. (Read More)
2023: Year in Review
Houston Methodist continues leveraging innovative technologies to provide exceptional patient care and facilitate better workflows and communication across our system.