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Transformational technology highlights

  • 76 percent can perform retroactive analysis for care improvement and cost reduction, but only 43 percent can manage bundled payments or do real-time identification and tracking of value-based care conditions.
  • 57 percent use clinical and billing data, as well as health information exchanges, to identify gaps in care.
  • Most offer conveniences such as requesting a prescription renewal or paying a bill through a patient portal; 90 percent offer a mobile patient portal; and nearly all offer access to test results and visit summaries.
  • 89 percent offer some form of telehealth service, but few offer focused telehealth services, such as genetic counseling or rehabilitation.
  • About half use ePrescribing for controlled substances, and 48 percent have connected their ePrescribing module to a prescription drug monitoring program.