Introducing Dr. Jordan Dale. Houston Methodist’s new Chief Medical Information Officer.

Dr. Jordan Dale joined the IT executive leadership team in January as our new Chief Medical Information Officer (CMIO). Dr. Dale comes from Rush University Medical Center in Chicago, where he served as CMIO.

Getting to know Dr. Dale.

Dr. Dale and his wife Amanda relocated from Chicago to Houston with their baby daughter, Sloane. He enjoys running and cycling, which he says helps offset his love for ice cream. Dr. Dale completed his internal medicine residency at Rush University Medical Center, received his medical degree from Rush Medical College of Rush University and his Bachelor of Science degree in biomedical engineering from Case Western Reserve University in Cleveland, Ohio.

We recently met with Dr. Dale to get the scoop on his new role here.

As a practicing physician, what sparked your interest in health care IT, ultimately leading you to a CMIO role?

At an early age, I was inspired by my family physician and his ability to have a meaningful impact and improve the health of our community. In medical school, I was very fortunate to find a physician mentor who served as the associate CMIO and introduced me to the clinical informatics field, bringing together my passion for patient care and technology.

As a second-year medical student, I supported our Epic install and quickly recognized the need for a champion who bridges and moderates two worlds, clinical care and information technology. With my background in engineering, I’ve never been shy about technology and its potential, but after completing my clinical training, I better understood that health care technology success is less about meeting technical and user requirements and more about the overall experience and acceptance. I love to experience systems and processes for myself to ensure we preserve high-quality care for our patients and staff. There’s no better feeling than using all those systems and processes to achieve the best outcomes for our patients.

What led you to Houston Methodist?

I began and grew my career embedded in a Chicago health system, one of the nation’s largest urban medical districts. Rush’s commitment to exemplary patient safety and quality and their I CARE values were important to me. I didn’t realize the I CARE philosophy originated at Houston Methodist until I began the Houston Methodist recruitment process.

I strongly desired an organization with the same values, where I’d want to deliver patient care and recommend it to my family and friends needing care. Houston Methodist’s focus on leading medicine via those same guiding principles, in a mature yet growing health system, where those standards extend to every reach of the system, was highly appealing to me.

What are your first goals in your new role?

My top priority is getting to know and learn from the great people and culture that have made Houston Methodist such an exemplary organization today. I can talk and build roadmaps for technology implementation all day, but I also need to understand whether those interventions could be successful here, who will be motivated to maximize success, and do these plans align with the strategic vision for our organization? If all those forces are aligned, we can maximize the investments we make in new and existing technology and promote the most ideal experience for our workforce and the best outcomes for our patients.

What are you and your wife most excited to do in Houston?

Coming from Chicago, we’re excited to get outside and enjoy the weather and any kind of outdoor activities. We can’t wait to explore the parks, museums and different parts of the community. We already have our zoo membership and are ready to discover everything this great city has to offer!