Last year, IT began our IT Service Transformation focused on improving the overall quality of service we provide to you. (Read More)
CIO Corner: Our Commitment to Unparalleled Service and You
We’re working to improve the tools and resources you use daily, helping launch innovative technologies to enhance care team performance and driving a culture of cybersafety.
The personal nature of patient health records and other hospital data makes it lucrative for cybercriminals. (Read More)
Cybersecurity Awareness Month: Help Secure Our World
During Cybersecurity Awareness Month, this October, remember the actions you take each day can help protect us from a costly, catastrophic cyberattack.
We’re driving a systemwide IT transformation to ensure you have convenient ways to receive the support you need — when and where you need it. (Read More)
IT Support: Meeting You Where You Are
When you’re using different technologies to care for patients, having a strong IT support system can be a game changer.
The introduction of Fast Pass, an automatic waitlist feature in Epic, has been putting HM on the fast track to improving patient access. (Read More)
Fast Pass: On the Fast Track to Putting Our Patients First
A key component of access is ensuring our patients can schedule their appointments easily and connect with the right provider or service in a timely manner.
What if there was a way to capture every detail of a patient’s visit without touching a keyboard? Enter DAX Copilot — the AI-powered ambient listening technology revolutionizing how clinicians work and how patients experience care. (Read More)
The Future of Health Care is Here, and It’s Listening
In the fast-paced world of health care, time is a precious resource. The amount of time clinicians spend in front of a screen can lead to cognitive burden and reduce focus on patients.
Our Epic journey was one of the largest implementations in HM’s history. Read about our progress and the future of Epic. (Read More)
Our Epic Journey: Celebrating 10 Years
Starting in 2014, we started our Epic journey, transforming more than 100 systems and paper-based processes into one cohesive platform used across HM.